ToolChest🎧 Customer Support Tools
Customer support tools help businesses provide excellent customer service through various channels. From help desk ticketing systems to live chat, knowledge bases, and phone support solutions, these tools enable support teams to efficiently manage customer inquiries, resolve issues quickly, and maintain high satisfaction levels. Whether you need to streamline support workflows, enable self-service options, or provide multi-channel support, these tools help you deliver exceptional customer experiences.
Help Desk Platforms
8 toolsFreshdesk
Cloud-based customer support software with powerful automation
HappyFox
Smart help desk and customer support software
Help Scout
Simple, powerful help desk designed for growing businesses
Kayako
Unified customer service platform for effortless customer experiences
ServiceDesk Plus
Enterprise IT help desk with ITIL-compliant service management
Teamwork Desk
Intelligent help desk software that keeps customers happy
Zendesk
Leading customer service software and support ticketing system
Zoho Desk
Context-aware help desk software for better customer service
Knowledge Base & Documentation
7 toolsConfluence
Team knowledge base
Document360
Customer knowledge base
GitBook
Documentation platform with versioning and integrations
Guru
Real-time knowledge
Helpjuice
Knowledge base software
Notion
All-in-one workspace for notes, docs, and projects
Slab
Modern team wiki
Knowledge Base Documentation
4 toolsHelp Scout Docs
Knowledge base software that's delightfully simple
KnowledgeOwl
Flexible knowledge base software with powerful authoring tools
ProProfs Knowledge Base
Easy knowledge base software with built-in analytics
ReadMe
Beautiful API documentation your developers will love
Live Chat & Messaging
5 toolsDrift
Ready to transform website visitors into qualified leads? Visit Drift to expe...
Intercom
Modern customer messaging platform for sales, marketing, and support
LiveChat
Complete customer service platform with live chat software
ManyChat
Ready to automate your messenger marketing? Visit ManyChat to build sophistic...
Tawk.to
Free live chat software for websites
Live Chat Messaging
4 toolsCrisp Chat
All-in-one multichannel messaging platform
Olark
Simple and powerful live chat for your website
Pure Chat
Live chat software designed for small businesses
Smartsupp
Live chat with video recording and chatbots
Voice Phone Support
8 toolsAircall
Cloud-based phone system for modern businesses
Dialpad
AI-powered business communications platform
Five9
Intelligent cloud contact center for customer experience
Genesys Cloud
All-in-one cloud contact center and customer experience platform
Grasshopper
Virtual phone system for entrepreneurs and small businesses
Nextiva
Complete business communications suite
RingCentral
Unified communications platform for voice, video, and messaging
Talkdesk
AI-powered cloud contact center platform